top of page Online Personal Trainings Policy

I. Access and use of Online Personal Trainings.

In these Policy, ("we", "us", or "our") refer to and the terms "You" and "your" refer to you, a User of the Service. A "User" is you or anyone who accesses, browses, or in any way uses the Site or Apps

We grant you permission to access and use the Online Personal Training Service for your personal enjoyment and non-commercial use, subject to the conditions, restrictions and prohibited uses set out in this Online Personal Trainings Policy and in our Tems and conditions.

You consent to make video calls for the Online Personal Trainings during the selected scheduled dates and times.

You are responsible for making all arrangements necessary for you to have access to or to use the Online Personal Trainings Service (you have internet connection, you have a device for the video call, you can access to the video call through our link...)

You represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction of residence) and have the right, authority, and capacity to enter into these Online Personal Trainings Policy & Terms and conditions, on behalf of yourself or another person that you represent.

Amendments of dates and times.

We commit to deliver the Online Personal Trainings at the specific dates and times scheduled. However there might be few seconds or minutes delay between the previous video call and your schedule Online Personal Training session, we ask you for your understanding. Trainers Team will do their best to avoid these delays to happen.

If you need to change your scheduled Online Personal Training session, change your Training 24h in advance in our website platform or app or contact us to

Any changes  in the training schedule with less than 24h are not possible and therefore the training will be deducted from the total number of sessions available in your Online Personal Training package.


Right of cancellation.

You can only cancel future single Online Personal Training sessions that have not been taken place. You will not receive a refund for Online Personal Trainings that took place and you paid for,


If you have bought an Online Personal Training Package of more than 1 Online Personal Training session, a cancellation is not possible if at least one Personal Training from your Package took place and you will not receive a refund. However a Trainer change is possible.

II. Prohibited Uses and Conduct.

You may use the service only for its intended and lawful purposes and in accordance with this Online Personal Training Policy and our Terms and conditions.

1). If there is specific reason to believe that you are violating or have violated this Online Personal Training Policy and/or our Terms and conditions, and/or applicable law, may, at its own discretion

– taking into account the legitimate interests of the respective user– impose the following sanctions:

– Delete offers or other contents,

– restrict or limit the use of the portal,

– issue a warning to the user,

– temporarily or permanently block access to the customer account.

- Immediately cancel future Online Personal Training sessions without notice period time and with no refund right.

(2). In the event that access is temporarily or permanently blocked, we will block the user's access authorization and notify him of this by email.

If access is temporarily blocked, the service provider shall reactivate the access authorization after expiry of the blocking period and notify the subscriber thereof by email.

A permanently blocked access authorization cannot be restored.

Persons who are permanently blocked are permanently excluded from services and may not register as a subscriber ,user or member again.

You must not, and will not assist, encourage, or enable others to use the Online Personal Training Service:

· To violate any applicable laws or regulations when using our site, app or services and/or sharing content with us.

· Use our services for any commercial purpose.

· Publish any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid scheme” or investment opportunity, or any other form of solicitation.

· To threaten, stalk, harm, or harass Trainers, or to promote bigotry or discrimination

· To create, send, display, transmit, upload, use any material or Content (defined below) thatC

          - Contains defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory material.

- Promotes sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

· Infringes any patent, trademark, trade secret, copyright, or other intellectual property rights of any other person.

· Promotes or assists in any illegal activity.

· Violates the legal rights of our Trainers or

· Is likely to deceive or confuse our Trainers/ Coaches.

Additionally, you must not, and will not assist, encourage, or enable others to:

· Violate this Online Personal Trainings Policy and our Terms and conditions.

· Record, process, harvest, collect, or mine information about the Online Personal Trainings or our Coach/es.

· Editing, modifying, translating, presenting, or demonstrating, publishing, exhibiting, reproducing, or disseminating, in whole or in part, the content available on the site, during Personal Training video calls or apps. It is also prohibited to remove or alter copyright notices, logos and other trademarks or protection notices.

· Reformat, frame or mirror any part of our sites without our express prior written consent.

· Use the Service in any manner that could, in our sole discretion, disable, overburden, damage, impair or interfere our Site, any App or the Service or any other party's use of the Service.

· Knowingly introduce viruses, trojans, worms, logic bombs, spyware or other computer code, file or program that is harmful or invasive or is intended to damage or hijack the operation of, or monitor the use of, any hardware, software or equipment.

· Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of the Service.

· Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape”, “data mine” or in any way reproduce or circumvent the navigational structure or presentation of any of our sites or apps, without our express prior written consent.

· Reverse engineer any portion or all of the Service.

· Attempt to gain unauthorised access to any of our sites, app or the servers on which our sites are stored, or any server, computer or database connected to any of our sites.

We encourage you to let us know if you believe another User or Member has violated our Online Personal Trainings Policy or our Terms and conditions.

III. Health and safety warnings.

Practice risk

Our Online Personal Trainings are not a substitute for direct, personal, professional medical care and diagnosis. Consult your doctor before beginning the services or any new fitness program.

The information contained in programs is not intended to provide specific physical or mental health advice, diagnose, treat, cure or replace any medical advice whatsoever, for any individual or company and should not be relied upon in that regard.

If you have a medical or heart condition, consult your doctor before using the service, engaging in an exercise program or changing your diet.

If you experience a medical emergency, immediately stop using services and contact a medical professional.

As with any exercise program, you assume certain risks to your health and safety. Any form of exercise can cause injuries, and our Online Personal Trainings are no exception. It is possible that you may become injured doing the exercises in your Online Personal Training.

Be aware that our Online Personal Training (like any other exercise program) do involve a risk of injury. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks may also exist for those who are currently in good health right now.


We are not medical practitioners. Our advice whether it be on our website, in our Online Personal Training sessions, in our meal plans, exercise program's or via email coaching, none of it is meant as a substitute for medical advice. You must consult your doctor before beginning ANY meal plan or exercise program, with no exceptions. You are using our plans, programs, workout's and coaching at your own risk and we are not responsible for any injuries or health problems you may experience or even death as a result of using our programs.


It is to be made clear that we are not responsible for any injuries or health problems you may experience or even death as a result of using any of our products or services.

Expected results

Although our products and services are intended to be fully implemented, sometimes they are not, which could result in a lack of progress/results for the user. With a good practice and implementation of our products and services you should see amazing results, however, it must be disclaimed that even when consumers implement any products or services in full from us it is still possible they will not get the results they may have expected and it is also possible they will not achieve any positive results of any kind.

​IV. Other provisions.


Personal Training Policy

Additional information about Personal Trainings Policy can be found at our general Terms & Conditions.

Personal Trainings Policy users must comply our general Terms & Conditions. This Personal Training policy is simply a complement of our Terms & Conditions.

bottom of page